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— Kaoru Ishikawa"When you see data, doubt [them]! When you see measurements, doubt them!"
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Our problems are not with the data, itself, but arise from our interpretation of the data.
— Bruce H. Lipton
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Management must provide employees with tools that will enable them to do their jobs better, and with encouragement to use these tools. In particular, they must collect data.
— George E. P. Box
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